Fairmont Gift Card

The Fairmont gift card, in physical or electronic format, can be used to pay for any expense incurred at establishments managed by Fairmont at the time of its use. Fairmont gift cards can also be used at Fairmont stores (in hotels and online), at golf courses owned and operated by Fairmont, at dining outlets owned and operated by Fairmont, at spas owned and operated by Fairmont, and at any other outlet related to Fairmont hotels and resorts. The Willow Stream gift card can be used to pay for any service received at a Willow Stream spa or any product purchased at a Willow Stream store. The Willow Stream gift card cannot be used to pay for expenses at establishments managed by Fairmont, Fairmont stores, Fairmont golf courses, dining outlets owned and operated by Fairmont, or any other outlet related to Fairmont hotels and resorts.

Gift cards are available in Canadian and American dollars on our website. If a gift card is used at a hotel or resort where the local currency is not the Canadian or American dollar, the gift card terminal will use Oanda to obtain the current exchange rate to calculate the credit. Exchange rates are set according to market conditions and cannot be adjusted by Fairmont. Fairmont and Willow Stream gift cards can be combined with other forms of payment. Customer charges exceeding the value of the gift card can be settled in cash or by credit card. Gift cards cannot be exchanged for cash and have no value unless used. Electronic gift cards cannot be exchanged for physical gift cards.

Fairmont is not responsible for lost, stolen, or destroyed cards. Make sure to register the gift card to protect its balance. When you inform us of the theft or loss of a gift card, its existing balance is blocked and a replacement card of the balance's value is issued. Before we are informed, any use of the gift card is at your own risk. Use of the gift card means you agree to comply with these terms.